Below is a Customer Survey form that will allow our customers to provide feedback on the services and support that they receive from us.
We are implementing a cloud-based ERP [Enterprise Resource Planning] application to help us better serve our customers. We are using an affordable ERP solution from Zoho.
This Customer Survey and your feedback to us about our products, services, and support are vitally important to us. It doesn’t matter what we think about our products or how we think we are doing in terms of support. The only thing that matters is how you as our customers feel about our actual results.
Please bear with us as we go through this implementation process if everything doesn’t work exactly right. If you experience anything that does not work as you think it should, or if you have any suggestions to make our processes and systems work better, please use the form above and tell us.
If you are interested in what we are going through in our implementation process, you can read about it in our Knowledge Base. The Knowledge Base also has a series of Tips and Tricks that we have learned that we feel can provide the average business owner with a tangible business ROI [Return on Investment].