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customer portal

One of the tools you need for the Big Picture.

Providing customers with 24/7/365 service and self-service options frees staff time, reduces operating expenses and fosters greater customer satisfaction.

But how can your business be open 24/7/365?

By providing a customer portal.

Customer portals are one way that small and medium businesses are staying in touch with customer needs, improving their brand, and staying ahead of the competition.

Want to provide a portal for your customers but don’t know where to start? We can help. Contact Us!

Many businesses now offer a full menu of self-service choices for today’s modern consumers. It pays big dividends in customer validation, satisfaction, and retention. It aids in building a solid relationship of trust and loyalty between a company and its customers.

Let’s take a closer look at some of the advantages of a Customer Portal for your business.

Customer Portal Saves Time

A customer portal allows a secure and efficient way to get information which bypasses queues and waiting on return calls or emails.

Your systems already contain the information that your customers are typically looking for. Customers are typically looking for information such as copies of invoices, due dates, order status, inventory quantity, placing orders, reviewing past orders, initiating or status of a support case.

A customer portal enables your customers to get this information without emailing or calling your company.

Contact us for a Free Business Consultation!

collaborate

Click to Enlarge

Customer Portal Will Increase Customer Retention

Customer loyalty is re-earned every day.

Every interaction that a customer or vendor has with your company will either help or hurt that allegiance.

A customer portal is a great place for accessing a knowledge base and document sharing. Marketing and educational materials, company policies, and FAQ’s can be securely housed within the portal without having to build a separate web page. When setup effectively, a portal will be viewed as a valuable communications and workflow resource.

Contact us for a Free Business Consultation!

client portal dashboard

Click to Enlarge

Customer Portal will Improve Customer Collaboration

Business is a continual process of collaboration.

By taking advantage of the collaboration tools within a customer portal, you can avoid the endless meetings or making phone calls, or sending emails to keep all of the stakeholders up to date.

With a customer portal, you can upload, store and edit documents, assign and manage tasks, organize calendars and conference calls, start and contribute to discussions, etc.

Contact us for a Free Business Consultation!

better together

Click to Enlarge

More About Customer Portal
Free Business Consultation

About Media Motion Online Inc. dba EZview Company

Media Motion Online Inc. is a business services provider with proven core competency capabilities in 3 specific areas – web-based communication services, professional services, and software development.

Media Motion Online is a GSA contracting company. We are registered with SAM [System for Award Management] and have all of the required credentials and government numbers to conduct business with state, federal, and military entities.

Click here for information About Media Motion Online

Certifications and Social Indicators

Small Business Administration [SBA]:
WOSB – Women-Owned Small Business
EDWOSB – Economically Disadvantaged Women-Owned Small Business

State of Texas:
HUB – Historically Underutilized Business
South Central Texas Regional Certification Agency {SCTRCA]:
ESBE – Emerging Small Business Enterprise
SBE – Small Business Enterprise
WBE – Women-Owned Business Enterprise
Click here for GSA information

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Copyright 2017 Media Motion Online Inc. | All Rights Reserved
  • Home
  • SERVICES
    • Virtual Assistance
    • Big Picture
    • Big Picture Details
    • Content Delivery Services
      • Managed File Transfer
      • Streaming Publisher
      • Akamai CDN
      • Internap CDN
      • CDN Services Pay As You Go CDN Plan
  • Products
    • Cloud Computing
    • Business Solutions
      • Business Solutions Store
      • Business Solutions Consultation Request
  • Blog
  • About
    • Contact Us
    • Staff Members
    • Amazing Support
    • Testimonials
    • Sitemap
    • Company Policies
  • Shop
    • Shop
    • Cart
    • Checkout
    • My account
  • Help Desk
Media Motion Online