Tasks for a Virtual Assistant – Social Media Management
An active social media presence is absolutely essential to the growth, sustainability, and success of your business. Your online presence serves as the virtual face of your company. It is the first impression you make with any prospect or customer who finds your services through online searches.
Let’s talk numbers: 90% of people search for businesses online, even if they plan to visit the physical storefront. Facebook is the #2 most visited website (second only to Google). Twitter and LinkedIn rank in the top 12 most visited (according to Alexa.com’s Top Sites report). About 50% of people with Twitter accounts recommend brands online and make purchases based on recommendations they receive through social networking. An even greater percentage of people are more likely to buy products from brands they follow online.
All of this means that if your business isn’t active on social media, it’s losing sales or clients every day to businesses that are.
Having an active social media presence isn’t just an important aspect, it’s stated as the number one aspect in marketing by 86% of business marketers. Online engagement with audiences is becoming more mobile and app based.
We know that you have a growing list of marketing tasks that you keep pushing to the side. You know that these are important tasks that really do need to get done.
But like many people, you don’t have the time, knowledge or desire to do the social media management yourself.
So how do you find someone that can help you? You need someone that you can trust, that has experience, yet will do the work for a reasonable price.
The answer is simple – use Media Motion Online to provide a Virtual Assistant [VA].
Social Media Management through a Virtual Assistant from Media Motion Online
Are you looking for effective, reliable and affordable assistance with your social media management? You’ve come to the right place. At Media Motion Online, we are a Virtual Assistant for managing your social media.
Here is a list of some of the social media management services that we provide:
Create or manage accounts – We can do research to determine where your potential clients congregate online and then find industry-related groups and organizations you can join. Once you join the groups, we will help you by brainstorming about questions you can answer on these sites to establish yourself as an expert in your field.
Create or manage business pages – We can create or manage business pages on the major social media sites for you. We also can follow other websites and blogs that pertain to your industry for you and use that knowledge to suggest updates and posts that you can then use to build your visibility online.
Add new products or features – You probably have tips and ideas that you want to share with your clients. You can send any articles that you write to us. We will use the articles to create short, to-the-point segments and and then post them to your social media sites. We also can submit them to electronic newsletters, e-zines, and blogs.
Monitor and moderate comments – Your name is the most important part of your business! A negative comment left on a public site without any response from you can be very detrimental to the success of your business in an age where everyone looks at reviews to determine where they’ll do business. Protecting the good name of your business should be a top priority. Your good name is just as much a part of your brand as any other impression you leave online. With our brand reputation monitoring services, you can be assured that any and all comments across all platforms will be responded to in a timely manner. It is very important to respond to all comments–positive or negative – because this shows your customers that you are approachable and want to hear what they have to say, even if it isn’t always in the best light. Our virtual assistants are ready to identify customers and clients, engage with them in conversation, establish the brand, learn and listen to opinions, and define marketing objectives. We comment on conversations happening in your industry on your behalf.
Reply to inquires – If you don’t respond to inquires in a timely manner, potential clients or customers may see this as a sign that you don’t care about their experience or are difficult to get a hold of. You Virtual Assistant through Media Motion Online will reply to those inquires in a timely manner.
Follow, Like, Share – We can do it all.
Proofread – Draft blog posts will be come in from all angles: paid writers, the business owner, guest contributors, company staff, interns and even customers. Someone needs to carefully proofread and edit each post before it’s published.
This is a list of some of the social media management tasks that a Virtual Assistant through Media Motion Online can do.
If you need some help with your social media management, please give us a call and tell us what you need.
We provide a 100% Satisfaction Guarantee. We won’t take the job if we can’t deliver the excellent results you expect on or before the delivery date you require.